5 great ways to create a winning digital customer experience strategy
The onset of Covid 19 has quickly and drastically forced us all to adjust to the new normal of keeping our social distance and going contactless as much as we can.
It can take months and considerable effort and resources for a product or service to reach its final iteration. If you have perfectionist tendencies, you could be slowing down the process even more. With iterative design thinking, you will test and improve your product while it's being developed for a more efficient use of time and resources. While nothing is perfect, design iteration helps you get as close as possible to perfection.
You saw a pair of sneakers on a website once. You salivated over how nice they were, and the thought crossed your mind that hey, this could be the right time to upgrade your sports gear, but you resist temptation. The next day, the very sneakers that tempted has popped up as an ad on your social feed. Is it magic or some sinister phenomenon at work? Is the Internet spying on you? What does your IP address reveal about you?
Mobile Internet traffic has surpassed desktops and that gap between the two is set to increase even more as the cost of mobile phones keep coming down and wireless speeds keep going up. If you're thinking seriously about creating an app to promote your business, take these points into consideration first and you'll save yourself a whole lot of money!
